Withdrawal - cancellation refund conditions

CONSUMER RIGHTS - WITHDRAWAL - CANCELLATION REFUND CONDITIONS

 

GENERAL:

If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and distance sales contract presented to you.

Buyers are subject to the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts (RG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the purchased product.

Shipping fees, which are the cost of product shipment, will be paid by the buyers.

Each purchased product is delivered to the person and/or organization at the address indicated by the buyer, provided that it does not exceed the 30-day legal period. If the product is not delivered within this period, Buyers may terminate the contract.

The purchased product must be delivered complete and in accordance with the qualifications specified in the order and with documents such as warranty certificate, user manual, if any.

If it becomes impossible to sell the purchased product, the seller must notify the buyer in writing within 3 days of learning of this situation. Within 14 days, the total price must be returned to the Buyer.

 

IF THE PRICE OF THE PURCHASED PRODUCT IS NOT PAID:

If the Buyer does not pay the price of the purchased product or cancels it in the bank records, the Seller's obligation to deliver the product ends.

 

PURCHASES MADE WITH UNAUTHORIZED USE OF A CREDIT CARD:

After the product is delivered, the credit card paid by the buyer is used unfairly by unauthorized persons.

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