Shipping and returns

Information on Shipping and Return Conditions

Shipping Cost
As Füzyon Medya Müzik Yapımcılık ve Kozmetik Sanayi Limited Şirketi, the shipping fee is paid by the customer during the delivery of your order for the purchases you make on spshop.com.tr. The delivery fee is detailed when completing your order.

Shipping Fee in Case of Return
If you request a product return, as Füzyon Medya, we fully cover the shipping fee.

 

After the return process is initiated, shipping information is sent to you for the shipment of the product.

You can send the products to be returned to us free of charge through the designated shipping company.

Return Process and Conditions

 

The product to be returned must be unused, undamaged and in its original packaging.

You can send the return request via e-mail to info@scentpower.com. After your request is approved, the return process is initiated.

Fast and Effortless Returns
As Füzyon Medya, we care about the satisfaction of our customers and we meticulously follow all the details to facilitate the return processes. After the product control process, your payment will be returned to you quickly.

​